karen h.

Originally invested in a company called Fabinex, then moved to Stockscale - when I checked ALL the invested money had disappeared. When my bank investigated I was told that my money was with Interagio, who I have never even heard of, let alone invest or open an account with - they say they offer a service that I apparently 'bought', yet I have received nothing in the way of service or contact. They insist that I opened an account, and I am waiting for them to provide proof that I authorised this - I have absolutely no proof or paperwork from these people to confirm this. They point blank refuse to acknowledge their dishonesty, and show no interest at all in resolving it - simply saying too long has passed to give me a refund - of money I never even gave them.

After months of backwards and forwards, Interagio did finally refund my money after signing a disclaimer, which I appreciate. However, they still refuse to acknowledge or accept the many negative reviews saying the same thing - they show little to no willingness to investigate why these reviews are left. Why do they not investigate if people 'apparently' buy a service but don't use it - this is a huge red flag, yet they remain unconcerned. Interagio continue to insist they have no knowledge of the investment companies where the money ends up in their courses, but the fact the reviews are months old and they are still happening shows that there is definitely something not right that they refuse to acknowledge, making it difficult to believe they are not involved in something that isn't legitimate.