I placed an order for 3 items in November. Within a week I'd received 2, with a note on the dispatch note that my dress would be posted the next week. Full cost for all 3 items was taken. Since then (2 months now) I have emailed them on their website, sent messages on Facebook and commented. Comments have been deleted, and I've been blocked from sending them any more messages. Absolutely shocking. They should be shut down - it's just outright theft.