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Kate S.'s Profile

kates106

Reviewer level: 1

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Member since: April 2017

1 Review by Kate

ElanLinen

ElanLinen

4/21/17

STAY AWAY!!!!!!!!!!!!! DONT BE FOOLED BY LOWER PRICES! Honestly the most terrible service EVER. I have no idea how this company is still going because they are FRAUD.
Made an Order but forgot an item so asked them to cancel and refund which they said they did and then i made a new order. Firstly they NEVER refunded my first order, secondly after 1 MONTH of making the order i emailed to ask what the hell was going on, they responded that one item was out of stock but no one bothered to contact me which is disgusting or send the first items which were in stock?????? I asked them to cancel the entire order and refund me the money because i was pretty disappointed with their service, they said that the refund would occur in 24 hours............... another MONTH later and still no refund, i have sent numerous emails, i have called - the contact number they provide THEY NEVER ANSWER i must have called 100 times over the next month. This is a FRAUDULENT company - i wish that i read all the reviews first because exactly what has happened to me has happened to so many others.... Total CRIMINALS!!! At the moment im planning to go to consumer affairs they should not be allowed to get away with this and im not the only one...

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on 5/8/17

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