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Katelyn D.

Contributor Level

Total Points
80

1 Review by Katelyn

  • Hello Molly

8/14/23

The dresses were poor quality and one of them was damaged. My package was over valued by $100 so I had to pay over $70 in duties for two dresses. (They wrote $295 on the package instead of $195)

Even if you're returning due to damage, you have to pay for your own shipping if you live outside of the US or Australia. That cost me $50. I debated whether it was even worth returning vs. selling the dresses, but I returned anyways.

I did receive a timely refund though which I appreciated. However I'm still out $120 ($70 in duties and $50 in return shipping).

Products used:
Dresses

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