Still have not received the correct product 36 days later. They sent the wrong item. I returned it. They had a "mixup" and forgot to send my product. I asked them to overnight my item. They refused. It's not "protocol" if i didn't pay for it! Mary Mariano, customer service manager who answers to no one, sincerely apologizes but they cannot expedite shipping even though they sent the wrong product THEN had a mixup in sending me the $264 monitors!