Karissa S.

I found this company due to the affordable price they offer for a specific prescription item I need for one of my dogs. I have since discovered that they also have great prices on other things I need, like flea/tick, de-wormers, and joint supplements, so it's nice to have one-stop shopping available. My latest order had a bit of a delay due to a hold-up with my vet clinic. I was able to contact a customer service rep immediately through chat with no wait, where she was able to quickly identify the item that was preventing the order from completing. I contacted my vet clinic with the information the rep gave me and within the next couple of hours my order was processed and shipped. The customer service rep even followed up with a personal email to let me know they had received the information from my vet and that my order was being processed. Really great customer service!