We are still in the midst of a move with Upack. They gave us delivery day and time for our belongings to arrive in FL-but when we called to check on the truck they had no delivery scheduled. They won't do anything to help us as they don't work on weekends. Our entire move was scheduled around the delivery time THEY gave us--and here we sit in FL with no furniture, nothing. These people do NOT care about service, they do NOT do what they say they will do. Run, don't walk, away from them if you're moving. If you had negative ratings that's what I would give them.