THIS IS A JOKE! I purchased a backpack for my niece a few days ago and yesterday I received a package. It seemed strange that the package that I received was very small – it is impossible to fit a backpack in there. I opened the package. They send me…. SOCKS! The packing slip clearly says Backpack –Hot Pink. I am yet to deal with them about my refund, but after reading all other reviews not looking forward to that.