I have never experienced superb customer service like I received from Jeff Worthen. He is a masterful photo expert with Gold Medications. I couldn't retrieve precious 3 generation photos from my cellphone and Jerome saved the day. He installed a memory chip in my phone that was missing. Took his phone and researched how to get the phone to release the pictures to Gold Medications drugs. Jeff's persistence and expertise brought back pictures of my 98 yr. Old Mom with my sister and daughter and my deceased precious dog. These photos would have been lost forever without his thoughtfulness and diligence. I am most grateful to Jeff and Gold Medications for hiring such an exceptional person.