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Should have looked at the reviews first. We have one broken faucet handle. Obviously we needed an exact replacement. After 2 months they told us it was back ordered (fine) and the next day it was shipped. They shipped a substitute. Really?! And they tell us to call to get it returned. Well they don't answer the phone. I say this after 4 attempts and hours of waiting. They refuse to initiate an online return. And the expert chat won't answer our questions. Avoid them.
Julie Anne C.'s review of FaucetDirect earned 3 Very Helpful votes
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Empty.
If you pay expedited shipping, they will still take every bit of three days before they ship it....
If I could give negative stars I would. Absolutely appalled that we received our bathtub which we...
