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Julie Anne C.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since April 2021

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1 Review by Julie Anne

4/10/21

Should have looked at the reviews first. We have one broken faucet handle. Obviously we needed an exact replacement. After 2 months they told us it was back ordered (fine) and the next day it was shipped. They shipped a substitute. Really?! And they tell us to call to get it returned. Well they don't answer the phone. I say this after 4 attempts and hours of waiting. They refuse to initiate an online return. And the expert chat won't answer our questions. Avoid them.

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