I have been buying on-line from Little Knits, a small family-owned company for more than ten years. I buy something almost every month. There has never been a mistake on an order. I have never wanted to return anything. I love their prices! Shipping is slower than some other places but the prices more than make up for the delay. They respond quickly to my e-mails and phoned questions. I know that if I see something I better buy it because their products are snatched up quickly. They always describe any fiber hortcomings so no surprises (i. E., if color isn't quite right, or skein is messed up).
Julia, thank you so much for taking the time to write and for your feedback. Thank you also for being a part of our fiber family. I hope you are well and enjoying all your fiber.