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Julia H.

Los Angeles, United States

Contributor Level

Total Points
85

1 Review by Julia

  • Vinesse

12/30/21

I joined this wine club at the beginning of December. It took them more than 3 weeks to ship the wine which was terrible. Then, they sent another shipment after I emailed them to cancel my membership and said that I did not contact them in time. I tried chatting with them online but NO ONE answered their chat line even though it was during their business hours. They purposely waiting until the next day to get back to me and then had shipped this terrible wine. HORRIBLE customer service! Do not do business with them. They are not reputable. I will be disputing the charge with my credit card company, contacting the better business bureau and the attorney general of my state.

Products used:
Terrible wines. Not drinking them. Will throw away.

Service
Value
Shipping
Returns
Quality

Julia Has Earned 5 Votes

Julia H.'s review of Vinesse earned 5 Very Helpful votes

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