Donna Family Chows is a complete scam. I believed he was a reputable breeder and sent him money for two cream chows. He always answered my calls and e-mails. I had doubts, but of course, the puppies were so cute. He called today to say he was shipping and I felt like I really had lucked out. Then it started with the shipping and special crates and more money. They needed another $1000. For crates! So no chow puppies for me. I hate the loss of the money, but more I am heartbroken