JP P.

I bought a replacement GE faucet only to discover that the intake tube socket was bigger than the original (3/8" vs 1/4"). I wanted to return the part and requested that they pay for the return shipping and wave the 20% restocking fee but was told no because this fell under their buyer's "remorse" purchase. All this despite the fact that their website made no mention of the size difference or even the intake size on the faucet.

My remorse was that I had to spend more money on parts to retro fit the faucet. That was cheaper than paying $20 to return the part but more work in my end.

I like buying from small businesses, but in this case, buyer beware.