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jasmin p.

Contributor Level

Total Points
82

1 Review by jasmin

  • Samsung

12/13/23

I have a S23 Ultra that stopped working after 6 months. After sending it in for service the warranty was voided to to damage to the motherboard. There was no damage on the exterior but they claim that internal components of the phone are not covered under the warranty. If they don't cover internal or external components what is the point of the warranty. Will never buy a Samsung product again due to them not standing behind the quality of their product. Will be switching to Apple for phones and Sony for TVs going forward.

Tip for consumers:
Avoid Samsung

Products used:
S23 Ultra

Service
Value
Shipping
Returns
Quality

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