I ordered a product, have ordered before. Federal government, so tax exempt. Submitted proof we are tax exempt. The accounting clerk kept asking for a state form to prove we are tax exempt. Problem is: state does not issue such a form to the federal government. I asked to speak to a supervisor and my request was not honored. The accounting clerk also would not talk to me or consult with his management. He also lied and said we had never placed orders before when in fact we've placed several orders since 2019. Probably no more since we had this very poor interaction.