I did some bookings during pandemic time, and the only thing that I get for the cancellation (it was a free cancellation), was some vouchers that the only discount that is made is for the deposit, what in normal is too low.
I have asked for the refund in cash, and they did not accepted, so I don't think that I will use that voucher, but what I have very clear is that I'm not going to use never again that web for the bookings