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Jolien v.

  • 1 Review
  • 3 Helpful Votes
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Experience: Clothing & Fashion

Member since November 2017

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1 Review by Jolien

11/19/17
If you ever considered ordering a wedding dress online, especially from DHgate, please re-consider. At first it was all perfect, measurements were confirmed, their response rate was good etc. Come the due date, no dress... At that time the factory has confirmed that they are still busy, and that some beading are not done. I thought well, I'll have to go find a new dress in time for my wedding. After requesting a refund, there were a number of excuses, trying to avoid the return-refund situation. Very improffesional- the spokesperson asked, no begged, me and claimed that her boss will demote her etc etc. I stood my man, still requesting a refund. So I read their return policy, paid the shipping to China, but there the package was destroyed as they refused to declare the receiving of the package... Is this an age old trick? Hmm, not sure... needless to say, there goes the dress, my money and the money I spent on return shipping. Now they aren't replying my e-mails... NEVER TRUST NEWDEVE, I REPEAT, DONT LET THEM FOOL YOU... I BET ALL THEIR REVIEWS ONLINE ARE JUST AS FAKE AS THEIR SERVICE.

Jolien Has Earned 3 Votes

Jolien V.'s review of NewDeve earned 3 Very Helpful votes

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