Ella I.

Got Demo tyres advertised as "New condition". Got well used tyres - I mean well used. I ordered Continental tyres - so I hoped - premier brand- you'd think. Those Two tyres were like butter soft - I got two punctures within one week. I was hopeful though- as I got Warrant To replace punctured tyre! In fact- that does NOT happen. They refused the claim! No explanation. No reply to queries. You pay for puncture warranty, you get a Puncture in tyre and warranty replacement gets refused! I got a puncture on a stone - that's how bad the tyres were in the first place. Within day of them being fitted on the car. Impossible to contact them - you get generic replies by their "submit ticket" -but you can not actually get anywhere or speak with anyone. I kept sending pictures of puncture, tyre numbers- all that you need for warranty claim! I ended up with Two useless tyres with punctures that can not be fixed. They lasted a well! Money down the drain! Very disappointed and upset. Bad experience. A lot of drama- a lot of time. A lot of stress.