Deal with this company at your peril. I purchased an Iphone 8, advertised as 'New' phone turns out to be a "factory second" the battery maximum capacity is only 90% (so 10% used) the battery has been charged 346 times, this info has come directly from the phone. The only good thing is the phone 'IS' in immaculate condition. I would not recommend this company, based in Sydney? Or may be in Melbourne or even HongKong.