John N.

Hi I will demonstrate in a few short paragraphs that the reviews on sitejabber for MyBuilder (henceforth MB) are fake.

1. I have worked on jobs and hired people from MB. The site is far from perfect, the prices are outrageous especially for smaller jobs. As a contractor you pay a fee (£7-£60) only if a customer shortlists you, therefore you will pay and compete at the same time. Maybe that makes you play nice with the customer, but it also makes you hike your prices - no, not to adjust to the fee, but to the adjust to the hundreds of £ you lose when shortlisted.

2. "If something is free, you're not the customer, you're the product". Builders get favoured, especially ones with a lot of feedback or older accounts (signalling to MB that these workmen pay their fees). Negative reviews can disappear.

3. The background checks are non-existant, never have been. Recently they started ID verifying, but other than that you still don't know who you're getting. Why not try Gumtree or the Yellow pages? At least it'll be cheaper.

4. There's no customer service for anybody. No phone number, just a form they promise to get back to you.

With the above in mind, how often do you find yourself coming to a 3rd party site (such as sitejabber), after hiring a person from another site (MB), to leave one and only one positive review?
Are you really in-love with sites such as MB that you'd go out of your way coming here to leave a positive review? Chances are slim. They're much higher if you were upset for example, because you would want to vent your frustration and warn people.
Yet surprisingly here most 5 star reviews here are single review accounts, they went out of their way to say how spectacular MB is! Don't be naive, these people have had to write a review for the contractor on MB.
And if by chance they were genuine, it would mean they enjoy writing reviews, which doesn't explain why they all have 1 review. That's because it's not true.

You have been warned folks, MB is not interested in anyone except the owners of MB and they will lie to you here if necessary.