On Aug. 14, I order a Li-ION laptop battery from this site. Right away, I got an email asking me to call to confirm my order... which was weird as I had submitted it through their site. Why call? After finally reaching them, they shipped my order. Now it's not even 2 months later and the battery will not even charge. I submitted a refund on their website form... no response, I emailed them and now my emails are bouncing back.