I've been with webstarts for about three years and have seen it go way down hill over the last year. Constant technical issues on the end of webstarts! When calling technical support to inform them of site(s) being down due to their errors or problems, they state 'we are working on the problem', but never know when it will be resolved. Furthermore, the techs seem irritated when you call and never seem polite or helpful. It's like they are doing you a favor for buying their product and services. Horrible. Avoid like the plague... there is nothing worse than having customers try to access your site and not having an answer as to when your site will be back up... it looks very unprofessional.