john e.

I bought AnchorFree on my IPhone and wanted to use it on my PC as well - I didn't want to see the ads and you are supposed to be able to load it on multiple devices with a single subscription. I couldn't figure out how to add my PC to my existing account so I contacted their "help desk" their response was:

"Kelly, Apr 11 15:47 (PDT): Hello, The application only works if you have bought the PC version; then you can add the iOS subscription to it."

I happened to be talking to the CEO about something and he told me that the above statement wasn't correct, so I tried the help desk again and things went downhill from there. They actually took ONE MONTH to reply to my message and I didn't get any actual help. Their latest reply to me was verbatim as the very first message.

So I can't really comment on the product and how well it works (I assume it does) but their supports really SUCKS.

John