John D.

I have 5 domains in their system currently. About one week ago, I found 2 of my sites stopped counting traffic, and after checking, the reason is that their DNS was changed.

I checked all my emails, they've never send any emails about it to me before.

And then I found I lost control to all my domains in Njala, I couldn't do any editing to them, so I tried to contact them via support ticket, and they never reply.

So I have to try everything else I can. I found their twitter account so I posted the same questions under their tweet.

Guess what? They blocked me~~~!

I totally have no idea why they treat their client like this~~~!

I thought maybe I did something wrong, maybe I have problem with my tune, so I tried again by submitting another ticket.

This time, they replied:

Yes, they said:

Yeah, you can move them all to another registrar that would like to help with your $#*!.

What the F**k~~~~!

Though I am not native speaker, I am able to feel that it's very impolitely, feels like they hate me so much.

For God sake, what is going on~!

I have no idea why, and I am feeling I am losing all these domains, which I've invested at least 700$ on them (purchasing domains and investing on site SEO).

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Meanwhile, I found someone have the similar story on twitter.

That's the story and the whole story, I didn't hide anything （except my domains）.

I don't know why they treat their customers like this and I don't know how to get my domains back.

I will never use their "service" again.

I would suggest anyone who wants buy Nja.la products, stay away!