Thumbnail of user johnd2335

John D.

Contributor Level

Total Points
81

1 Review by John

  • Patio Living

5/2/19

Ordered two of the same item and they sent one correct and one wrong. Contacted Customer Service two weeks ago and still don't have an RMA for the incorrect item much less what I ordered. They wanted a picture of the wrong item, sent that. They claim that they can't get an RMA from the manufacture (I don't know if they stock anything), how is that my issue? All I want is the correct item that I paid for. I think I have 6-10 emails over two weeks with them. It is crazy land. I don't know how they are in business to be honest. I will have to charge this back with Visa and explain to them my story. My advise is stay away. If you have any problems with your order, good luck.

Service
Shipping
Returns

John Has Earned 1 Vote

John D.'s review of Patio Living earned a Very Helpful vote

John hasn’t received any thanks yous.

John doesn’t have any fans yet.

John isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user andrewc2613
2/26/24

Spent several thosand dollars on them. One chair needed to be returned (wrong one sent)...been a...

Thumbnail of user martin.markiewicz
8/22/23

Be wary when ordering from them. If you need to return anything, they charge a 30% restocking fee...