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John C.

  • 2 Reviews
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Experience: Shopping

Member since September 2020

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2 Reviews by John

9/27/20

This dealership follows thru on absolutely nothing they say.

Took over a week to do my deal and get the car. All the dealerships that I have ever dealt with over my long life (62yrs) its been done in one day whether buying or leasing.

Its been 2 weeks now since I got the car and just now received my paperwork and registration! I still have not received the second set of keys which all cars include. What would happen if I lost my one set?

I normally don't write these reviews but today was the final straw. I received a debt collection letter from Kia stating they never received either my car or the funds to buy out the lease.

Well this car was traded in to Greenway Kia East in Orlando as part of my deal almost a month ago! All that paperwork should have been sent to Kia. Here, once again is another example of NO follow thru but now their incompetence may effect my credit.

I also told them in the beginning when this deal was done I would be interested in leasing a Sorento as well. This must have fell on deaf ears as I was treated exactly like I have mentioned.

Out of 103 reviews here Kia Greenway East gets 73 one star. That in itself speaks volumes about how this dealership conducts business!

If you still decide to do business with these people skip my salesperson Marc Bouchard as he was instrumental in this epic fail!

Folks, there are many Kia dealerships throughout Florida. Find one other than Greenway Kia East. Please don't go thru the awful experience that I did. A car lease or purchase need not be such a horrible experience.

9/14/20

Have tried to order several times. Even with PayPal they waste your time and several days later you get this nonsense:

Dear Customer,

"We apologize for any inconvenience.
Your order did not go through in our system.
We will refund you in 5-7 business days on your original payment method.
Thank you"

This happened with my wife and a friend also. Why do they bother having e-commerce? Go to justasianfood.com... no problems whatsoever!

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