John C.

Well, I wish I had seen this site before I completed a pop-up online survey last month. Fore-warned would have been fore-armed. I can see from the dates of other posts that this company has been ripping off the public for months and have not modified their unethical sales scam.
I was offered a choice of three free gifts for completing an online survey and chose the Agerenewskin which was described as a "sample" on the screen. I was asked to pay£1.99 for postage and gave my credit card details to cover this cost. On completion of this transaction there was no onscreen notification that I had committed to anything else; no special terms were displayed. I never received an email confirming this or any other transaction as one normally expects, but this was a free sample and therefore I imagined there would be minimal formality surrounding it. A few days later I received a small parcel about 12cm long, which I put on one side. There was no accompanying paperwork to warn me of what was to come. At the end of the month my credit card statement contained not just the postage charge but a cost of product £84.71. I immediately challenged this through the credit card company who obliged by putting a stop on any further payments and advising a course of action. After some days of correspondence with the company which refuses to issue a Returns Authorization Number (as advised on their own website), I am forced to apply more pressure. Nor will they credit me with the £84.71 charged for a "free sample". It emerged during this exchange of correspondence that the company was planning to bill me for £84.71 EVERY MONTH! Starting with this post I will move onto a twitter campaign (anyone reading this please start one too) and report them to any media consumer group Newspapers/TV who is interested (my guess is that there have been a lot of people caught by this sneaky tactic of theirs), report them to the OFT and I will initiate a Small Claims Court action.
Companies employing these dodgy sales methods and then hiding behind small print conditions deserve to be brought down. Please help me do it.