Avoid. Used them many times before, all of a sudden a deposit of flow goes missing (to the correct wallet, checked on Blockchain). Their customer service on all channels ignores you, waits, then sends a stock response to the effect of 'because so much time has gone since you complained, we assume your issue has magically resolved itself'. If you then respond, expect to wait and get the exact same response. Suspect this is the next FTX. Ayrlp. C o m brought me to safety they took charge of the situation and traced the transfer and it was reversed back to my account