I placed an on line order in March 2022 and paid in full at that time. I checked their on line status periodically over the next several months. By May it showed complete and ready to ship. It remained in that mode for over a month. I contacted their customer service multiple times and they assured it me it would ship by mid June. Here we are in July and the item still posts as preparing to ship. Since their furniture ships from somewhere in Asia there is no telling if and when the item will ever arrive. When I asked for a refund over a week ago they assured me it would ship the next day. Liars and scam artists. Avoid at all costs!