We are part of Stark's monthly membership club. Unfortunately tonight, we started having a very bad sewage back up. When we were unclogging one of our bathroom toilets, the raw sewage started backing up into the shower of the same bathroom and then it started to do the same thing to the other bathroom's bathtub. We ended up calling Stark Services at least 6 times this evening and we still have NOT received a call back. This is completely unacceptable, especially after paying a monthly fee. We need a plumber ASAP as we have RAW SEWAGE backing up into our house. We do not have any working bathrooms in our house and If we would of known that the on call manager would not ever have called us back, we would of made other arrangements.