This is absolutely the worst quality and a COMPLETE scam. My husband says he thinks he was at the real Coach.com... my first thought is you'd have to be an idiot to believe that when you know first how much Coach bags actually cost. Second, you actually receive something, but it is complete crap - worse Knock off I've ever seen. I feel like this - I buy bags from the outlets... if I can afford $150 on a bag, I'll do it. I DO NOT, however, and would never walk around with a fake knock off. If I can't afford, I don't need to pretend I do. They make this site seem legit and it is a complete waste of money, bad plastic, gold "chain" I have no idea what that was but light as a feather. Just horrible and no way to get money back. BEWARE! So Sad!