Jimmie R.

I signed up for this credit repair company hoping they could help me. My initial contact with Greg was amazing and he had me believing within 90 days I would see a significant change in my credit score. It's been a little over 7 months and basically no change. I looked at my portal and noticed for the past 5 months everything stayed the same. Same amount of challenges, alleged deleted items were the same and most importantly I never received letters from the credit bureaus letting me know about any updates or what was being challenged. I made contact with the company and advised they didn't list my apartment number which could've been the reason, nether the less that never changed. I paid over $550 and had to enroll in IQ identity for an additional $29 a month that provided me absolutely nothing except another bill. I'm not going to bash this company but I'm not happy at all with this company. I was told they will continue to send out letters on my behalf but nothing has been sent out since November 2021. I've paid my credit cards down, I even paid off my car loan for $32k in August 2021 and my credit is worse now before I signed up. I have left several messages and sent emails and no one has responded. Prior to me paying this company off they would respond to my messages within 3-4 business days. I had a lot of faith in this company but unfortunately I'm not happy. I was told prior to calling not to enroll and I should read the reviews first. I figured there's always someone not happy and I figured I would be the one who was but now I know I just donated my money for nothing. I'm expecting a full refund