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Jim D.

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1 Review by Jim

The Restaurant Store

  • The Restaurant Store

“Don't trust shipping estimates”
12/24/20

Ordered some sundae cups from the website. It was promised that the item generally ships in one day. After a week I contacted customer service only to be told that it would probably ship in another week. I can't wait at least two weeks for something that I was told would come in a few days.

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Helpful  (1)
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Sarah D. – The Restaurant Store Rep

Thank you for your review. Most in stock items ship within 1-2 business days. However, in light of the pandemic, we have experienced delays from our suppliers in restocking certain products. Our purchasing teams are working diligently with vendors and sourcing new products to keep up with demand. If you have any further questions or concerns regarding this, please contact us help@therestaurantstore.com.

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