Scams from the beginning. Awful work and terrible experience. Lies and misleading every where.
My project started on Sept 2020 and now it's May 2021, I can't get my work delivered. It's just a very simple profile website, no any functionalities involved.
Here are some of my horrible experience:
1. Scams from the beginning. The sales person Brian Anderson promised 100% Ownership Rights, Satisfaction Guarantee and Money back guarantee, plus add content writing for free in my package. After paying the combo package, Ray Davis played the role of account manager to communicate with me. I was told the content writing was not included in my package, I have to pay extra hundreds to get this service. I told him to check with Brain Anderson, but he said Brain is just a sales person, he is the account manager in charge of my project. I requested money back (also because of their bad work and unprofessional manner), but was told since they already started working on my project, they can't return money to me! We have to stuck there!
2. They do NOT care your project! No one really cares the project, no one cares my feedback, no one respect the time. EVERY TIME I gave their couple feedback on the updates, they only finish ONE and send back to me saying hey, here is the updated link, please check and give us your feedback. I have to write the same feedback again and again. It's so frustrating!
They sent me the updated link (a dummy web) without even looking into it
These kind of things happened every where.
3. Lies and misleading. Ray Davis tried to sell me their dedicated server hosting service, which I already rejected on October 2020 as I wanted to host in my own space. I provided the access account and password to my hosting server (Dec. 17,2020) as requested by Ray Davis. However, couple months later (Feb. 2021), another sales person Mark Hudson called me, tried to sell me their dedicated server again and told me I have to have a dedicated server to make the web live! Their team can't deploy the web in my own server. I have to use a dedicated server to host a profile website (static HTML)? They must be joking! I totally lost trust on them and requested them to send me all the source code and files three times, no one replies me. They don't send me source files because I rejected their offer?
I am writing a letter to US gov to report this scammer.
Hopefully they can investigate this company to avoid other customers suffering the same problem as me.
Stay away from this company! They don't deserve any stars at all!