jessie c.

I never used this website before but they had what I was looking for & at a great price. So of course I order it. Order was placed February 20th. I totally forgot all addresses in my area were just switched over to the 911 address so of course my mail ppl didn't deliver it as I had the wrong address. I reached out to Pricefall March 10th telling them my situation 8 days later I get a response saying they will notify the warehouse that the pkg will be coming back & in the meantime for me to reach out to the postal service which I did. The postal people begin to tell me nothing can be done without a tracking # So I tell pricefall the deal. No one resonds back. So I begin to email again. Finally after a few days I get a response saying they will track it. So I wait and wait & finally write them again only to be told they are still investigating. That was 4/2. So today 4/21 I reached out knowing I will not get my package or money back. Luckily it was only 18$ but still 18 dollars is 18 dollars. I am just trying to warn anyone that orders from there to keep their fingers crossed nothing goes wrong b/c this company has the worst costumer service you can imagine!