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I choose this site expecting a free service. Even though I am getting 14 days of service, which I probably won't need for $1.95, I only needed to change one number in an address. This site held my document captive for $2.00 because I needed to update an address, by one number, my husband typed in incorrectly on a PDF file. As a former Executive Secretary, I did all the work, you should pay me my going rate of $45.00 and hour.
Because my husband made a one number mistake on a PDF application and your advertisement said I could correct it for free. However, it neglected mention that in order to get the document back, after making your correction, you had to pick a paid plan.
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Hello,
Thank you for sharing your feedback with us. We're sorry to hear about your experience. We understand your frustration and want to clarify that while we offer a 14-day trial for $1.95, we also have a free "Delayed" option that will deliver your document within 24 hours without charge. This option may have been more suitable for your needs.
If you have any further questions or need assistance, please don't hesitate to contact us at support@worksimpli.io. We're here to help. Additionally, if you wish to cancel your subscription, you can do so at any time.
Best regards,
PDF Simpli