I ordered a table saw riving knife on 11/13/21. On 11/14 my credit card was charged for the part and shipping. After 10 days I had not received the part nor an order confirmation. I started calling but each time went to a voice mail box. Never got a callback. Sent an email detailing the issue several times and finally heard back from Helen. Sent my credit card charge and asked for a refund or the part. Never heard back. It is now 12/2121 so I'm ordering from somewhere else and writing off this charge. BUYER BEWARE!