I used the personal shopper service to ship buy an exclusive product from the USA, and the entire process was a very pleasant experience. The customer support provided by Bedabox would place in the top few places out of all the services I've used, being very quick, helpful and friendly in response.
Where there were problems or other options in payment or shipping, I was contacted and provided with full details so I knew the situation the whole way through.
I definitely would recommend this to anyone interested in getting products from the US that you can't get elsewhere.