Jeremy M.

Ordered a complete gasket set off their website. Stated originally that "ships next day, should deliver in 2 days", that was on the 22nd of September. Have seen nothing, not even a shipping number. Contacted the company on the 30th inquiring about the order and shipping confirmation number. Received an automated response that said I would get an answer within 24 hours. Attached to that email was a confirmation of my order with tracking finally, and when I opened it. It showed that the company just processed and shipped my order on the 30th of September after I sent that email asking about it? Also looking at it stated that the item was delivered 1 October, but not until 1530 on 2 October did it actually arrive. Never heard anything back and contacted them again on 1 October inquiring again about the item and shipping and if there would be any kind of reimbursement for my lost time from work and the fact my vehicle has been waiting for these parts. Received an email back 2 October telling me the shipping confirmation was sent with the first email and they were sorry. Nothing more. Nothing about reimbursement or anything else.
Do not use this company for any reason. Do not hesitate to contact any other business out there even ebay other than these people. If the quality of their product is as bad as their customer service and business practices, I am going to have to wait more time finding another set of gaskets and delay even longer.
Black list this company from all dealings.
Semper Fi
Jeremy Messerschmidt
MSgt /USMC
Retired