Jenny M.

I have been happy with this company up until now. I purchased 2 parcels of clothing in excess of $400 +. I returned the items after the 90days (which the website said would be a credit note and I was OK with that as I wanted to purchase more) - but now after many attempts - though the "contact us" part of the site as they won't provide an email address to that I can talk to a real person - they have my $400 + of items and they are now refusing to give me a refund, or a credit or even send my items back. So they have my goods which they will probably now resell - and they won't give me a refund or even half the amount in a credit note so I can buy more items. Extremely disappointed with onstopplus.com and I now believe they are very dishonest and feel they can 'rip off' the online customers... Very unhappy in deed - and I would warn other to be cautious...