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Jennifer R.

Contributor Level

Total Points
183

1 Review by Jennifer

  • LetsPants

8/7/20

WOW. This company just sucked $40 bucks out of my wallet and 2 months of my life. It took a month for my two items (a shirt and pants) to arrive, upon arrival I found that the shirt sizing was way off it fit me like an XL instead of a Med and the pants weren't even the same style as the one's I ordered plus they were completely SEE THROUGH. I respectfully emailed their customer service department and was asked to provide photos of the items in their packaging and the SKU numbers which I did. However, I was repeatedly asked for these images! At least 3 separate occasions I was asked for the images which I now realize was just a stall tactic to get me to give up. I did not give up and continued to ask for their coveted return address to which they responded that shipping was to expensive and took too long to return items but how about a nice $5 gift card for my trouble... um what? So I spent over $40 but 5 is good compensation? And telling me that the items are good quality and I can just gift them to a friend or neighbor is completely infuriating. The end result is I kept the items that I can't wear and told them to keep their 5 bucks. I don't want anything from them.

Jennifer Has Earned 3 Votes

Jennifer R.'s review of LetsPants earned 3 Very Helpful votes

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