My experience has been nothing short of frustrating and embarrassing. They canceled my service after recieving a payment. They force you to leave a credit card on the account. Most Americans are struggling and don't have that option. This is Not for the people, it's against the people. I'm beyond dissatisfied. I wish I was still with Verizon. I never had connectivity issues and service interruptions with Verizon. I made a major mistake choosing Xfinity.