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I'm not happy with this company. If you're not satisfied about something, they just stop talking to you. You get no further response. They are not willing to help you. If you're actually going to buy something, be sure to talk to someone about your animals issues so you get the right remedy. If you want to return anything they will charge you a $12 return fee and you have to pay the return shipping. With them being in Canada, it's international shipping, which is expensive. Plus, their products are ridiculously expensive for what you get. Just all around not worth it to work with this company. I decided not to return anything cause of the amount of money I would lose out on. This company doesn't know how to work with people. Their satisfaction guarantee is bullsh*t.
Jennie C.'s review of Zumalka earned 6 Very Helpful votes
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Hi Jennie,
Thank you for sharing your thoughts with us and we are sorry that our prices and services did not meet your expectations. For sure it can be tempting to find other similar and cheaper remedies on other websites however, from our years in this field, we know that the range of QUALITY also widely ranges along with the prices. We strive to ONLY use the very best and safest potencies and ingredients for pets. Our prices simply reflect that care.
We also strive to always give our very best attention to all pet parents who come to us for help. We have had several communications with you throughout the entire process to help your pet, so we are puzzled by the comment that we do not respond. In any case, if there are issues you feel have been left unanswered, we are always here and ready to be of assistance in any way we can.
-Homeoanimal