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jenn h.

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1 Review by jenn

Chasing-Fireflies

  • Chasing-Fireflies

“My order was cancelled without any communication”
12/20/19

I bought two very expensive dresses for Christmas for my little girls and paid $50 for next day shipping and they were never sent! No call, email, nothing. I called to find out what happened and when they would arrive and ended up asking for a supervisor as the first rep didn't even apologize. Supervisor said the order couldn't be verified so it was cancelled. I had a confirmation email, thank you for your purchase but it couldn't be verified? She didn't ever even ask if I still wanted the dresses. She talked over me and then hung up. STAY AWAY!

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