With it being a holiday weekend I knew It would be a few days to get into the doctors office. The initial customer service representative was friendly and even helped me changed my pharmacy to one that was open 24 hrs so I could get my prescription right away. The doctor called with in a half hour and was kind, patient and answered all of my questions on top of giving helpful advice. It was cheaper that a doctor visit too! For minor issues i would absolutely use this service again.