I placed an order on this website, but got nervous when they hit my credit card right away but the oder status remained "unshipped" for several days. Then I read a few online reviews and got more nervous. It takes them a long time to respond and it is aways in the middle of the night (EDT) so I figure they are located in China or the far east. Also the misspelled words and grammar are telling. I cancelled the order, requested a refund and called my credit card company. Within a couple of days I did get a refund. Btw, the correspondance I had with the company included the name "cai run" and the only positive review I read on this site come from "cai r.". Coincidence?