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The site is a little confusing after being used to the old site. Also, there are less options for US customers and I'm not sure if this is a permanent thing, but I liked the option to buy/subscribe to one can at a time. I also liked the option to buy the pouches because they travel easier.
I never know when orders will ship, or when they will arrive at my house. For parents waiting for deliveries, I would suggest ordering A LOT of formula upfront so that you have a stockpile to hedge against unpredictable deliveries.
* The LittleOak Company attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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