It took 2.5 months to receive a withdrawal from my account. Customer service is horrible. My error? I made this a business account and they wanted to see a social security card with my business name... Could not get across to them that does not exist. When I finally got that past them, they denied my withdrawal 3 times because my ss# was not verified. When my withdrawal was finally approved, the 3-5 business days for the money to hit my account was 9 business days. The worst experience I have ever had with a payment processor.