After reading several posts on forums and see that Jannetty had done some work with the Kraftwerks SC that I bought for my Gen5 Camaro, I decided to go with them for a mail away tune.
1st issue: So I emailed for a quote, gave all of the info he asked for. Got a quote, when I went to pull the trigger on it my price jumped over $150 from my original quote (have the email chain to prove it)
2nd issue: We had some challenges with what he said was a possible vacuum leak and after months of trying to figure it out he suggested I take it to a friend of his in S Florida at Redline Motorsports. So i made a 200 mile trek to get this looked at. I dropped off my car and while it was there, I was told there was no leak. I contacted Jannetty and had no response for days while my car sat... the shop owner though was able to speak with him and I was about to trek another 200 miles back home in a car that was still not running right.
I ended up having the shop tune the car since my tuner was MIA (again though he'd spoken to his friend) and spent more $ on now a second tune despite the 1st not being finished.
3rd Issue: I contacted Jannetty about a refund for services not rendered and his response was that I gave another shop access to proprietary info (his tune). He sent me to this shop and then ghosted me.
Thanks to this experience I will NEVER do a mail away tune again.